Payment Policy

At Pack Raze, we aim to make the payment process simple, secure, and transparent for all customers. This Payment Policy explains the payment methods we accept, when payment is required, and how payments are processed for custom packaging products and services.

Accepted Payment Methods

Pack Raze accepts secure payment methods available during the checkout or order confirmation process. All payments are processed in United States Dollars (USD) unless otherwise stated. Depending on the order and payment arrangement, accepted payment methods may include:
  • Major credit and debit cards
  • Other secure online payment methods made available at checkout
  • Approved business or custom payment arrangements, when offered by Pack Raze
Payment options available to you will be displayed during the ordering or payment process.

Payment for Custom Packaging Orders

Pack Raze specializes in custom packaging products, including custom bakery boxes and other customized packaging solutions. Because custom orders may require specific sizes, materials, printing, finishes, quantities, and artwork, the final price may vary according to the requirements of your order. For custom orders, production will generally begin after:
  • The order details have been confirmed.
  • The required artwork or design has been approved, where applicable.
  • The payment or required deposit has been successfully received.
  • All necessary order specifications have been confirmed by the customer.

Product Pricing

Prices displayed on Pack Raze may vary based on product specifications, quantity, dimensions, materials, printing options, finishing, and customization requirements.
Any applicable taxes, additional services, or special order charges will be communicated where applicable before the order is finalized.
For products or services requiring a custom quotation, the final quoted price will apply once the quotation has been accepted by the customer.

Payment Authorization and Order Confirmation

Submitting an order does not necessarily mean that the order has been accepted for production. An order is considered confirmed after the required payment has been successfully processed and Pack Raze has confirmed the order details.
If a payment cannot be authorized or is declined, Pack Raze may contact the customer to request an alternative payment method before processing the order.

Secure Payment Processing

Pack Raze takes reasonable measures to protect customer payment information. Payment transactions may be processed through secure third-party payment providers. Pack Raze does not intentionally store complete credit or debit card information on its website when payment processing is handled by an external payment provider. Customers should ensure that their billing information is accurate when completing a payment.

Payment Issues and Failed Transactions

If your payment fails, is declined, or cannot be verified, please contact Pack Raze so we can assist you with completing your order. An order may be placed on hold until the payment issue has been resolved. Production and fulfillment timelines may also be affected by delayed or incomplete payments.

Order Changes and Cancellations

Because many Pack Raze products are custom manufactured or printed according to customer specifications, orders may not be cancellable or refundable once production has started.
If you need to request a change or cancellation, please contact us as soon as possible after placing your order. We will review the request based on the current production status of the order. Any approved refund will be processed using the original payment method where possible.

Refunds and Payment Reversals

If a refund is approved under our applicable policies, Pack Raze will initiate the refund to the original payment method. The time required for the refunded amount to appear in your account may depend on your bank, card issuer, or payment provider.
Please note that custom-printed or specially manufactured products may have different refund or cancellation conditions because they are produced according to the customer’s specifications.

Fraud Prevention

Pack Raze reserves the right to review, hold, or cancel transactions that appear suspicious, unauthorized, or potentially fraudulent. We may request additional information to verify an order or payment before production or shipment.

Currency

Unless otherwise stated, Pack Raze prices and payments are displayed and processed in USD (United States Dollars).

Contact Us

If you have questions about payment, billing, an order payment, or a transaction, please contact us before or after placing your order.

Website: https://packraze.com/

Email: sales@packraze.com

Phone: +1 945-288-2998

We are happy to assist with payment-related questions and order inquiries.