Terms and Conditions

Welcome to Pack Raze. These Terms & Conditions govern your use of our website, products, and services available at https://packraze.com/. By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

Products & Services

Pack Raze specializes in manufacturing and supplying custom packaging products, including but not limited to:

  • Custom Bakery Boxes
  • Food Packaging Boxes
  • Cosmetic Packaging
  • Retail Packaging
  • Shipping Boxes
  • Custom Printed Boxes
  • Other custom packaging solutions

All product images, mockups, colors, dimensions, and specifications are intended for reference only. Slight variations may occur due to printing processes, screen settings, or material availability.

Custom Orders

Most Pack Raze products are manufactured according to customer specifications. By approving artwork, designs, proofs, or order details, you confirm that:

  • All information provided is accurate.
  • You own or have permission to use submitted artwork, logos, and trademarks.
  • Pack Raze is not responsible for copyright or trademark violations resulting from customer-provided content.

Once production has started, custom orders generally cannot be modified or cancelled.

Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated. Prices, promotions, product availability, and quotations may change without prior notice. Custom packaging quotations remain valid only for the period specified in the quotation.

Payments

Pack Raze accepts secure payments through approved payment methods, including:

  • Credit Cards
  • PayPal

Orders will enter production only after payment has been successfully received and verified. If payment authorization fails, your order may be delayed or cancelled.

Order Confirmation

After placing an order, you will receive an order confirmation. Receiving an order confirmation does not guarantee acceptance of your order. Pack Raze reserves the right to refuse, limit, or cancel any order due to:

  • Pricing errors
  • Product availability
  • Payment verification issues
  • Suspected fraud
  • Incorrect customer information
  • Violation of these Terms

If an order is cancelled after payment has been made, an appropriate refund will be processed.

Production & Delivery

Production begins after:

  • Payment confirmation
  • Final artwork approval (for custom products)
  • Completion of all required order details

Estimated production and shipping times are provided as guidelines only and may vary depending on order complexity, holidays, weather conditions, courier delays, or other circumstances beyond our control. Pack Raze is not responsible for delays caused by shipping carriers or unforeseen events.

Shipping

We currently provide shipping services according to the destinations available during checkout.

Where applicable:

  • Shipping charges will be displayed before order completion.
  • Eligible orders may qualify for free shipping.
  • Delivery times are estimates and are not guaranteed.

Customers are responsible for providing accurate shipping information.

Pack Raze is not responsible for delivery issues resulting from incorrect addresses submitted by customers.

Returns & Refunds

Customer satisfaction is important to us. Eligible products may be returned within 45 days of delivery, subject to our Return Policy. Custom-manufactured products, personalized items, or products approved by the customer before production may not be eligible for return unless they arrive damaged, defective, or incorrect due to our error. Approved eligible returns may qualify for free return shipping where applicable. For complete details, please review our Return Policy.

Product Availability

Inventory information displayed on our website is provided for convenience and may not always reflect real-time stock. Pack Raze reserves the right to discontinue products or modify product specifications without prior notice.

Intellectual Property

All website content, including but not limited to:

  • Logos
  • Graphics
  • Product images
  • Website design
  • Product descriptions
  • Text
  • Icons
  • Branding

is the intellectual property of Pack Raze or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. No content may be copied, reproduced, distributed, or used without written permission.

User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Interfere with website functionality.

Violation of these Terms may result in suspension or termination of access.

Limitation of Liability

To the fullest extent permitted by law, Pack Raze shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website use
  • Product purchases
  • Shipping delays
  • Business interruption
  • Loss of profits
  • Data loss

Our maximum liability shall not exceed the amount paid for the applicable order.

Disclaimer

All products and services are provided on an “as available” and “as is” basis. While we strive to ensure accurate information, Pack Raze does not guarantee that:

  • Website content is error-free.
  • Product descriptions are completely accurate.
  • The website will always remain uninterrupted or secure.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

Pack Raze reserves the right to update or modify these Terms & Conditions at any time. Updated versions become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Pack Raze operates, without regard to conflict of law principles.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information available on our website:

Pack Raze

Email: sales@packraze.com

Phone: +1 945-288-2998

Address: 744 Brick Row, 2345 Richardson, TX 75081

Website: https://packraze.com/

We will make every reasonable effort to respond to your inquiries as promptly as possible.